SCSM/Orchestrator – runbooks not syncing in

Just wanted to share a link to a blog post that helped me with something recently. We were having trouble with runbooks not appearing in the SCSM console or the Orchestrator Web Console despite SCSM connectors being run, days passing,…

Get the Service Request ID from a nested RBAA

I came across a very annoying issue a few days ago… we normally get the Service Request ID using a reusable runbook we created that just grabs the parent Service Request ID from a Runbook Automation Activity. However, I put…