Get the Service Request ID from a nested RBAA

I came across a very annoying issue a few days ago… we normally get the Service Request ID using a reusable runbook we created that just grabs the parent Service Request ID from a Runbook Automation Activity. However, I put…

SCSM 2016 – invalid enumeration mapping when importing a management pack

I hate to admit this took me about two hours to discover the resolution to. I ended up using this reference to point me in the right direction, but I did something slightly different. I discovered that the invalid enumeration…